Return & Replacement Policy

At Timeverse, your satisfaction is our priority. To maintain fairness and transparency, we offer returns only under the following condition:

1. 🔍 The product must be opened in front of the delivery person at the time of delivery.

2. 💥 If the product is found to be damaged or not functioning at that moment, the delivery agent must confirm the issue on-site.

3. 🔄 If confirmed, you will be eligible for a replacement or full refund based on your preference.

4. ⛔ Returns are not accepted for change of mind, usage issues after delivery, or complaints raised after the parcel is accepted.

⚠ Please Note:

Once the package is accepted and signed off without issue, we assume the product was received in good condition.

We encourage customers to record unboxing for their own assurance.